Frequently Asked Questions
Everything you need to know about your Zeus Gay Boutik experience.
What is the typical shipping time for my order?
Standard domestic shipping usually takes 3-7 business days, while international orders may take 10-21 business days depending on the destination and customs processing.
Do you offer discreet packaging?
Yes, all orders are shipped in plain, unmarked packaging to ensure your privacy and security from the moment it leaves our warehouse until it reaches your door.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our fashion items come from various designers, we recommend measuring yourself and comparing it to the specific chart provided for that garment.
What is your return and exchange policy?
We accept returns and exchanges on most unworn items with original tags within 30 days of delivery. Please note that for hygiene reasons, underwear and swimwear cannot be returned unless they are defective.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Absolutely! Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.